Frequently Asked Questions

Citedy is an agentic-based competitive intelligence and SEO/GEO automation platform designed for scalable growth. It empowers marketing teams to automatically identify market opportunities, analyze competitor strategies, and deploy high-performance content at scale. Unlike standard content tools, Citedy delivers a complete "Intelligence-to-Execution" workflow, ensuring every piece of content is strategically engineered to capture market share in both traditional search engines and modern AI LLMs. Citedy provides automated content creation with AI visibility monitoring. It automatically finds your competitors, analyzes what they're ranking for, identifies content gaps where you can dominate, and generates articles with generative engine optimization (GEO) that get indexed by Google AND AI assistants like ChatGPT, Claude, Perplexity, Gemini, Grok and more. Under the hood — a pre-trained model plus 100+ LLMs orchestrated by dozens of dedicated agents.

AI writing tools like Jasper or Copy.ai only generate content - you still need to manually publish, optimize for SEO, and track performance. Citedy does it ALL: finds content gaps, creates strategy, generates content, AND auto-publishes to your domain. It's your complete content stack in one platform.

Yes! Once you connect your custom domain (or use our hosted subdomain), our Publisher Agent automatically publishes articles with full SEO optimization, meta tags, and internal linking - no manual copy-paste needed.

Our Writer Army rotates content generation across 17+ AI providers and 100+ specialized models, creating naturally diverse writing patterns. Combined with the optional Humanizer feature, content is optimized for both search engines AND AI platforms like ChatGPT, Claude, Gemini, Copilot, Perplexity, DeepSeek, Grok.

Yes! Citedy is built for multi-tenant use. You can manage multiple brands from one dashboard, each with its own settings, domain, and content strategy. Perfect for agencies and content teams.

You can either use our hosted subdomain (free) or connect your own domain like blog.yourcompany.com. We handle all the technical setup - SSL, CDN, and SEO optimization.

Subscriptions force you to pay even when you're not using the service. With pay-per-credit ($0.01/credit), you only pay for what you actually generate. Pay-per-credit pricing can save significantly compared to fixed monthly subscriptions, especially for variable usage patterns.

Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the change takes effect at your next billing cycle.

Yes! We offer a one-time 7-day Pro trial that unlocks all Pro features (AI Monitoring, Wikipedia Scout, Custom Domain, faster Autopilot cooldowns, and more). No credit card required. The trial does not include additional credits — you use your existing credit balance. You can upgrade to a paid plan at any time during or after the trial.

Credits are used for premium AI features like article generation, AI visibility checks, and more. Each action has a credit cost. Credits reset monthly on paid plans, and you can purchase additional credit packs if needed.

Yes! Credits from your subscription are added at the start of each billing cycle and accumulate with any remaining balance. Unused credits carry over to the next month. Purchased credit packs also accumulate in the same balance and never expire.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe.

Subscriptions are non-refundable. You may cancel at any time, and your access will continue until the end of your current billing period. Purchased credits do not expire and cannot be refunded.

AI Agents are automated workflows that handle specific tasks. The Writer Agent generates articles, the Publisher Agent handles auto-publishing, and the Scout Agents find opportunities on Wikipedia, Reddit, and X/Twitter. Each plan includes a different number of agents you can run simultaneously.

Our AI scans millions of Wikipedia pages across multiple languages to find broken links and outdated references where your expertise can add value. Each opportunity includes comprehensive content analysis and ready-to-publish briefs optimized for your Autopilot publishing.

Reddit Intent Scout analyzes authentic customer conversations to reveal critical pain points, buying intent signals, and feature requests straight from your target audience. Unlike traditional surveys, you get unfiltered insights to create content that actually converts.

AI Insights Advanced Chat is your strategic intelligence advisor that combines your complete AI Insights dataset with Reddit customer insights and Wikipedia backlink opportunities. Ask questions like 'Why does my competitor outrank me?' and get actionable strategic recommendations. Each conversation costs just 1 credit.

Yes! Our Social Adaptations feature automatically optimizes your AI-generated content for 7 platforms: Facebook, LinkedIn, X (Twitter) Articles & Threads, Reddit, Instagram, and Threads. Each platform has specific formatting guidelines. Content is adapted while maintaining your brand voice and key messages.

Every article automatically includes verified citations. Our L2 verification system confirms each source URL exists and matches the cited content. If AI-generated citations fail verification, we automatically search for and include 7 real authoritative sources. All URLs are validated for security, and only verified sources appear in the collapsible Sources section at the end of each article.

Yes! Citedy can automatically generate contextual AI illustrations and convert articles to professional voice-over audio. Both features work independently or together and can be enabled in Autopilot sessions. Voice-over is powered by 5 AI providers (Gemini, Cartesia, OpenAI, ElevenLabs, Minimax) with automatic provider selection, format conversion, and support for 55 languages.

The Humanizer makes AI-generated text more natural using our pre-trained models built on top of the best open-source LLMs on the market. Choose from 3 levels: Light (1 pass, minimal changes), Medium (2 passes, moderate rewrite), or Heavy (3 passes, deep rewrite). The system automatically selects optimal models based on content size. Processing takes 30-90 seconds depending on article length, with full structure preservation for headings and lists.

Use our Find Competitor feature in AI Insights. Choose from 4 discovery modes: Scout FREE (0 credits, basic search), Scout ULTIMATE (deep multi-source analysis), AI Mentions (check how often your product is mentioned by LLMs), or SERP Competitors (organic competitor analysis based on real search engine data). The system supports 20 SERP locales across 19 countries and 14 languages, and you can select up to 5 rivals to monitor.

Battlefield identifies content gaps where competitors outrank you, then generates strategic counter-strike articles to capture that traffic. The Deep Scout phase analyzes each competitor's strengths, weaknesses, and content approach, then feeds this intelligence to the Autopilot engine. The result: articles specifically designed to outperform competitors with superior angles, targeted keywords, and answers to questions they miss.

Yes! Workspace owners can invite team members via Settings > Team. Three roles are available: Owner (full control), Admin (most features), and Member (content creation). All team members share the workspace credit balance. Invitations are sent via email with secure token-based acceptance, and you receive in-app notifications when members join.

Yes! The Citedy Clipper Chrome extension lets you capture content with one click. Features include overlay icons on Twitter posts, a selection bubble for any highlighted text, URL capture from the popup, and a keyboard shortcut (Cmd+Shift+S on Mac, Ctrl+Shift+S on Windows). The extension uses the same pipeline as Solo Writer with full control over article size, SEO mode, humanization, illustrations, and voice-over. Install it free from the Chrome Web Store: https://bit.ly/3ZopVpi

Yes! Our Agent Platform enables AI agents to integrate with Citedy's tools through Bearer token authentication. Bring your own agent — it reads our skill.md, self-registers, you approve with one click, and it's working autonomously within seconds. Agents can discover trending topics on Twitter/Reddit, analyze content gaps, scout competitors, and generate articles — all programmatically. Two registration flows available: bot self-registration (bot requests, human approves) or dashboard creation (immediate key). Works on any plan, pay-per-use with transparent credits. Access via Settings > Team > Connect Agent.

Citedy integrates 17+ AI providers with 100+ specialized models for text generation, image creation, and voice synthesis — including OpenAI, Anthropic (Claude), Google (Gemini), Mistral, XAI (Grok), DeepSeek, Groq, Alibaba Cloud, Kimi, Z.AI, and more. Our Writer Army automatically selects the best provider for each section of your article to ensure diverse, high-quality output.

Yes! Business plan users get full API access with webhooks for programmatic content generation, publishing, and analytics. Perfect for integrating Citedy into your existing workflow or building custom automations.

A typical 2,000-word SEO-optimized article takes 3-5 minutes to generate including research, writing, image generation, and SEO optimization. Autopilot runs continuously with cooldowns from 60 min (Free) to 5 min (Business), enabling hundreds of articles per week on higher plans.

Every article includes meta title/description, Open Graph tags, Schema.org markup, internal linking, heading structure optimization, keyword density, readability scoring (Flesch-Kincaid Grade 7 target), and AI-platform-friendly formatting (GEO). You can also choose from 6 SEO optimization modes: Auto (default balanced), E-E-A-T (Experience/Expertise/Authority/Trust with 6+ FAQs), NLP Semantic (Koray Method with 41 semantic rules), Rank Math (25+ headings + LSI keywords), Yoast (3000+ words + transition words), and Hybrid Maximum (combines all methods). Plus, every article gets automatically verified citations with real sources.

We use tenant isolation, encryption in transit/at rest, and SOC2-aligned security controls. You can manage your data directly from Settings: export your data, configure retention periods, set grace windows before permanent deletion, and submit Data Subject Access Requests.

Yes. We operate with GDPR-aligned controls including lawful basis for processing, data subject rights (access, rectification, erasure, portability), transparent data practices, and EU-based error monitoring via Sentry.

Content you process through AI features is transmitted to third-party AI providers (OpenAI, Anthropic, Google, etc.) for processing. We do not sell or share your data for marketing purposes. See our Privacy Policy for full details.